Topic

chatbot

A collection of 2 issues

What Is A Chatbot? And Why Is It Important?

Chatbots used to be a fun gimmick with little real utility, but they are now a vital tool in the business sector. However, developing and operating a chatbot takes time and money. There is a slew of convincing reasons to use a chatbot. This article will help you grasp the

Role of NLP in Customer Service

What is The Role of NLP in Customer Service?Natural language processing (NLP) has been effectively applied to a wide range of applications, including data processing, virtual assistants, manual processing and control systems. Despite its many applications, NLP may be best suited to sales and support. Human users may communicate